Refund Policy

Last Updated: 22 Nov 2023

Thank you for shopping at ChanRe Bookshop. We hope you are happy with your purchase. However, if you are not satisfied, we are here to help. Please ensure you have the receipt or proof of purchase.

Returns

You have [number] calendar days to return an item from the date you received it. To be eligible for a return:

• The item must be unused and in the same condition as received.
• The item must be in its original packaging.
• Proof of purchase is required.

Refunds

Once we receive your returned item, we will inspect it and notify you that we have received it. After inspection, you will be informed of the approval or rejection of your refund.

If approved, the refund will be initiated to your original method of payment. The credit will be processed within a certain number of days, depending on your payment provider’s policies.

Shipping

You are responsible for paying your own shipping costs for returning an item. Shipping costs are non-refundable. If a refund is issued, the return shipping cost will be deducted from the refund amount.

Contact Us